Maintenance cost for cloud-based GHS purchased on CEX.IO will not be calculated for the period between 10 p.m. GMT on October 30th and 6 a.m. GMT on October 31st. following the downtime that occurred on past weekends. The company apologises for any inconveniences that the downtime may have caused you and, therefore, offers you a slight compensation — reduction of monthly maintenance fees.
We would like you to know that we care about our users and are willing to do our best to ensure their satisfaction from staying with us. Historically, CEX.IO has been into constant reduction of maintenance cost, and we continue working on finding ways to sign the most efficient electricity contracts and lower the maintenance cost, which would be beneficial to all our miners.
You can learn more about the maintenance cost calculation at https://cex.io/maintenance