The Ethereum Constantinople upgrade that was initially scheduled for November 2018 is expected to take place on February 28, 2019. The fork will happen at block number 7,280,000. We would like to inform you that CEX.IO will take all necessary steps to update our system and make sure your funds are completely safe.
What happens with Ethereum on CEX.IO
We will take care of all the technical issues before and during the upgrade to secure your funds so that you can be confident about the safety of your money.
Approximately an hour before the upgrade, we will pause ETH, GUSD, and QASH deposits and withdrawals. That is why we encourage you to carry out all the transactions in advance for them to reach your accounts or wallets without delays.
After the upgrade, we will test the network and make sure that everything runs smoothly. This will take around three hours. After we ensure that everything works properly, we will re-enable deposits and withdrawals of the mentioned cryptocurrencies. Please note that if you send the mentioned coins during the fork, you will receive the money after deposits and withdrawals are back on track.
We hope that you will gain better experience with Ethereum after the upgrade. We will do our best to make sure that you get the service you deserve.