Dear CEX.IO users, we have noticed a suspicious activity that has targeted multiple accounts. The perpetrator is attempting to access CEX.IO accounts by trying to brute-force a correct 2FA code.
We kindly ask you to check out your security settings in terms of the following:
- If you are getting text messages with 2FA codes that you have not requested, your account is under threat.
- Please assume the worst case as if the perpetrator knows your password and change it immediately on your email account and CEX.IO account.
- Also, check your email account for open sessions and close all suspicious ones.
- Users who have the same password for their email, social networks and CEX.IO accounts are the most vulnerable to this threat. If you are one of those users, please change your passwords on all meaningful accounts and use different ones for each of them.
In case of any questions, contact our support team.