CEX.IO News

Order Completion Notifications in CEX.IO Mobile App

, August 27, 2018

At CEX.IO, we’re always working to improve our service and make our platform more convenient for our customers. We’ve recently added push notifications to our mobile app so you can always know when your orders have been filled.

This new feature will allow you to keep track of your activities and improve your experience with the app.

Enabling push notifications

By default, push notifications are disabled in the CEX.IO mobile app. To enable them, go to Settings in the app menu.

On the Settings screen, locate the Order execution notifications option. Check the box to receive notifications and clear it to stop receiving notifications.

If you’ve turned on notifications in the app but they don’t arrive, check the settings of your mobile device. You may need to activate app notifications, either in general or specifically for the CEX.IO app.

Note that notifications in the CEX.IO app are activated for a specific user ID. If you’ve activated notifications on one device and have other devices associated with the same user ID, you’ll receive notifications on all of those devices. Additionally, if you have several users on a single device, you’ll need to activate push notifications for each account.

Receiving push notifications

With this new feature, you’ll get notifications when your orders are completed. Push notifications will appear only after full order completion. If an order is partially filled, you won’t receive a notification. If several orders are filled at the same moment, you’ll get a single notification listing all the orders.

Notifications don’t work for orders that are completed instantly. If an order is filled as soon as you place it (a market order), you won’t receive a push notification. If an order is completed while the CEX.IO mobile app is open, a push notification will appear on your screen but won’t be saved in the notification bar.

If an order is completed while your device doesn’t have an internet connection, you’ll receive the notification as soon as it reconnects. Be advised that when your device reconnects, however, you’ll only receive the notification for the last order completed within the past 24 hours. Any other missed notifications will not arrive.

Push notifications for completed orders will improve your experience with CEX.IO. Take advantage of the updated CEX.IO mobile app and benefit from receiving updates on order execution.

Related

CEX.IO News

Rankings, Ratings, and Repeat Successes: The 2023 Award Season So Far…

From retaining elite rankings, to winning repeat accolades, here’s a quick look back to put our many successes in perspective.

Jun 14, 2023 | 9 min read
CEX.IO News

Update on USD Wire Transfers on CEX.IO

We know that USD deposits and withdrawals by bank transfer are vital for many of our customers. We are happy to inform you that we are relaunching USD bank transfers. You are already able to use a service that is even higher quality than before. New partnership for payment

Feb 21, 2019 | 2 min read
CEX.IO News

New Features in the Updated CEX.IO Mobile App

In our attempt to bring cryptocurrencies closer to the public, we work hard to give our customers access to crypto anytime and anywhere. The CEX.IO mobile app helps us do this. Featuring nearly all the trading tools you could ask for, it allows you to buy and trade crypto

Feb 20, 2019 | 4 min read