CEX.IO News

Card and User Verification for Users from Ukraine Unavailable

, December 20, 2017

Today we would like to draw special attention of the users living on the territory of Ukraine. Please, be informed that we are disabling the verification opportunity for new users who are settled in Ukraine.

What Does it Mean?

The new users from Ukraine will not be able to pass identity verification, which means:

  1. They will not have an opportunity to submit cards for verification.
  2. They will not be allowed to use their cards for deposits and withdrawals.
  3. It will be forbidden for those customers to use fiat for their transactions.
  4. Depositing and withdrawing fiat money for new Ukrainian users will be forbidden.  
  5. Wire transfers for such customers will also be unavailable.

Basically, the newly registered users from Ukraine will only be able to deposit, trade, and withdraw cryptocurrencies.

For Current Users

For the users previously registered with us, we will continue processing their applications. In addition, the existing users will also have a chance to add new cards and submit them for verification. In overall, they will be able to conduct their activities as previously so long as they follow the rules of the website. Otherwise, their accounts may be closed by the representatives of the company’s compliance department.

Related

CEX.IO News

Update! New Coin on CEX.IO: Welcome #MetaHashCoin!

We’re glad to inform you that today we’ve enabled deposits and crypto pairs for #MetaHashCoin (MHC), the native coin of the #MetaHash network. #MetaHash is a high-performance decentralized network with an original protocol and a platform for creating and managing decentralized apps and services in real time. #MetaHash deploys

May 21, 2019 | 3 min read
CEX.IO News

A notice on customer requests response delays at CEX.IO

Due to the sustained market rally our Customer Service Team experiencing a high volume of requests. Here is what we do to speed up the processing time.

Jan 18, 2021 | 5 min read
CEX.IO News

Deposit and Withdrawal Options on CEX.IO: Bank Transfer

Among the numerous online cryptocurrency exchanges, CEX.IO offers the most user-friendly and convenient way to purchase crypto. The biggest advantage of CEX.IO is the variety of payment options available. Our users can easily choose whether to deposit or withdraw with cards or to send funds by bank transfer. At

Jun 12, 2018 | 3 min read