We know that USD deposits and withdrawals by bank transfer are vital for many of our customers. We are happy to inform you that we are relaunching USD bank transfers. You are already able to use a service that is even higher quality than before.
New partnership for payment processing
We have recently partnered with an American bank that is part of an international network of companies that provide clients with stable financial services. This partnership will help us to relaunch wire deposits and withdrawals in USD. As a result, you will be able to take advantage of this reliable payment method.
USD deposits via bank transfer will remain commission free.
Relaunching bank transfers in USD
During the first month of this new service, payment processing may face delays while we fine-tune things. We appreciate your understanding.
After the system is properly configured, we will continue working on service improvements and negotiating with payment services and banks until we make sure that you are completely satisfied with the quality of bank transfers.
Conditions for updated bank transfers
Currently, we are relaunching USD bank deposits and withdrawals to best fit your needs. We are doing our best to process payment requests on the same day. However, it may take bank system 2 to 5 business days to process a transfer after you initiate it. As we will work more closely with the bank, we expect that the processing time will get shorter.
Commission on USD wire withdrawals
The withdrawal fee for USD wire transfers is 1% of the amount that you send but not less than $50.
We hope you will take advantage of the updated USD deposits and withdrawals on CEX.IO. We will continue working with our partners to provide you with even better service.