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The Latest Updates on CEX.IO Service
On behalf of CEX.IO team, we would like to share with you the latest updates made to improve the experience from using our exchange. Customer Support Improvements We have increased the number of support team members by 300%. Thereby, the department that is in charge of the trust and
GBP and USD Bank Transfer Processing on CEX.IO
Regretfully, in the recent days, the users of CEX.IO have faced the significant delays in USD and GBP bank withdrawals processing. The reason for this situation is the increased load on our payment partner: they face a long queue of requests that need to be processed; they need some
Trade Engine Updates
On January 23, 2018, we will be changing minimal order volume and price precision on most of the Markets at CEX.IO. These changes will make orders processing more efficient and allow us to improve the quality of the provided service. They are aimed at reducing high-frequency, low volume order trade
CEX.IO to Support the New BCH Addresses Format
Bitcoin Cash has announced the introduction of the new BCH address format, which will be visually different from the old (legacy) addresses but still belong to the same wallet. Here’s an example of a new address: bitcoincash:qpm2qsznhks23z7629mms6s4cwef74vcwvy22gdx6a The benefits of the new address format are as follows: distinction, case-insensitivity,
Stuck Bitcoin Transactions of CEX.IO Users Pushed
Dear users, with regard to your multiple requests and due to the overload of the Bitcoin network, we managed to push the transactions which have been stuck in the memory pool for a long time. This has been done using the RBF (Replace By Fee) feature. This method allows
Limits For USD Withdrawals to MasterCard Lowered
Please, be aware that the withdrawals to MasterCard payment cards in USD have been lowered for Verified, Verified Plus, and Corporate accounts. The updated figures can be viewed on the Payment Options page or in the table below: Account type Verified Verified Plus Corporate Limit per transactions $2,000 $2,000
Withdrawals to Visa Now Enabled on CEX.IO
We are glad to announce that withdrawals to Visa cards are working on CEX.IO as usually. Please, be aware of the following additional conditions for using this feature. If you don’t have a verified Visa card, you have to link your card to CEX.IO profile. Please note for new
CEX.IO Status Update
In 2013, we have started CEX.IO with the mission to enable as many people as possible to participate in cryptocurrency markets. Making it easier and simpler for anyone to derive the value from the growing ecosystem was the major driver for all the business decisions we have made. Yet, maintaining the
New User Registrations Are Temporarily Suspended
Dear users, Having been on the market since 2013, we at CEX.IO have always supported the massive adoption of cryptocurrencies and are glad to see the rise of the interest towards them. Every day, an enormous number of users registers on our exchange, which we are extremely excited about. At the
Card and User Verification for Users from Ukraine Unavailable
Today we would like to draw special attention of the users living on the territory of Ukraine. Please, be informed that we are disabling the verification opportunity for new users who are settled in Ukraine. What Does it Mean? The new users from Ukraine will not be able to